Returning in Store
We're happy to exchange merchandise and products such as humidors, cigar cutters, ashtrays, cigar travel cases and lighters. New and unopened items can be returned with receipt, however items on sale will be final sale.
Cigars, pipes, and tobacco products are final sale. We don’t provide refund or exchanges for any tobacco products.
Returning by mail
We're happy to accept returns by mail. Contact us before you mail your items. Be sure to use a trackable shipping service such as Canada Post, Fedx, or UPS. Consider adding shipping insurance if you are returning items over $75.
Return items to: Ron's Cigar Store, 934 Queen Street West, Toronto ON M6J 1G6, Canada. (416) 532-6320
We will notify you by email when your return is received and inspected. We are not responsible for your shipping costs or any shipping delays.